Job Description

Job Purpose:

To display pride in your Costa by confidently delivering the perfect cup of coffee to every customer with a genuine smile.

Essential

Experience and Knowledge:

* Experience of having worked as part of a team.

Desirable

Experience and Knowledge:

* Experience of having worked in a customer-facing environment.

Key accountabilities for Your Team:

* To complete and pass any company provided training required for the role.

* To attend team meetings as required

Key accountabilities for Your Customer:

* To deliver the highest level of customer service that encourages positive customer feedback and sales.

* To maintain standards of health, safety and cleanliness across the store in line with the cleaning schedules.

* To be knowledgeable and confident about all product demonstrated by advising customers and answering queries.

* To produce and prepare all products in line with brand excellence standards.

Key accountabilities for Your Store:

* To safely and accurately maintain stock.

* To drive sales by replenishment of displays and fridges in line with the provided guidelines and procedures.

* To operate the till in line with cash handling procedures.

* To attend work in accordance with your designated shifts